Is your establishment halal?

Our food is sourced from halal-certified suppliers as well as pork-free and alcohol-free, making it safe for consumption for our fellow Muslim patrons. However, we do carry alcoholic beverages in our beverage menus, therefore we cannot claim our restaurants as halal establishments.

How can I make a reservation?

For table reservations up to 10pax, please use the link below to book online: https://letsumai.com/partner/widget/the-social

If you're arranging for table reservations above 10pax, please call or Whatsapp the numbers below and our team on the line will assist:
Kiara 163: 017 207 6481 / 03 6412 7008
Desa ParkCity: 014 231 7220 / 03 6279 9225
Publika: 010 258 5536 / 03 6207 9225
Subang: 014 332 4219 / 03 5022 9225
Bangsar: 017 661 3217 / 03 2282 2260

Please book your table at least 6 hours prior to your arrival time. In case reservations are full, you may add your name to the waiting list. This does not mean that your reservation is confirmed, it simply means that you would be next in line to receive a call if a reservation gets cancelled and depending on other availability factors. Table reservation is optional and you may come as walk-in but there may be a queue depending on the crowd.

What happens if I am running late?

Your table will be held for 15 minutes before we open it to the next customer. If something has come up and you're running late, please call the outlet directly to communicate your arrival time. However, it is up to our discretion if any extension will be given to your reservation.

Do you have a private room?

It depends on which outlet you would prefer. The booking can also depend on various factors like number of pax, duration of the reservation and so on and would require a deposit and/or a minimum spend. Please call or Whatsapp your preferred outlet and our team would gladly assist.

Is food delivery available or how can I place an order for pickups?

Order from The Social Rewards App or website and enjoy FREE delivery** for orders above RM100.

Download The Social Rewards App: https://thesocial.tsunago.asia/mobile/download
For online orders: https://eats.thesocialgroup.com.my/#/

Please note that we are available on Grab and Food Panda for delivery and pick up as well. For bulk orders, Whatsapp or call us to arrange

**Terms & Conditions apply. Free delivery within 10km from your chosen outlet with a minimum spend of RM100 using The Social Rewards app or website only.

When is your Happy Hour?

It's Happy Hour everyday from 11:30am to 9pm!

When is your last call and closing times?

Sunday to Thursday
Kitchen - Last Call: 10:00pm • Close: 10:30pm
Bar - Last Call: 11:15pm • Close: 12:00am

Friday, Saturday & Public Holidays
Kitchen - Last Call: 10:30pm • Close: 11pm
Bar - Last Call: 11:15pm • Close: 12:00am

The Social Bangsar is operational till 1:30am and other outlets till 1:00am on Weekends and Public Holidays (subject to crowd and other conditions).

Do you have lunch set?

Yes we do, they are available Monday to Friday, from 11:30am to 3pm except on public holidays and weekends. This set comes with a choice of soft drinks and cannot be combined with any promotional vouchers or discounts. See the full menu here

Do you have a kids menu?

Yes, we do (For children 12 years and below)! During your visit, please ask the staff and they shall assist you or have a look at our menu here: https://thesocial.com.my/kids-menu

Are pets allowed?

Yes, we allow pets in the al-fresco section of The Social at Desa ParkCity. For hygiene purposes, no pets are allowed into the indoor section of our restaurants.

I've a question regarding The Social Rewards App

We are always here to help. It's our belief that The Social Rewards is the best loyalty program out here in Malaysia's F&B industry. Please send in any queries you have regarding our loyalty program and we will happily assist you to make the most of it!

You can check out more information here:
https://thesocialgroup.com.my/rewards
https://thesocialgroup.com.my/faq

Or email us at [email protected] if you have any further questions

I forgot to collect my points while paying the bill, how can I collect my points?

Please email us at [email protected] with a copy of the bill, your contact number and your membership number, we shall do the rest of the magic. Kindly allow 3 working days for us to process your request.

I'm not happy about something, how can I reach out to you?

Oh no! We're so sorry about that. At The Social, we aim to create an amazing dining experience for all and deliver personable, effective service. However, if something is wrong, we would like to hear about it and sort out any issues immediately. It is important for us to see where we could improve. Send in your thoughts and comments to [email protected]